Through CAINTRA's Survey of Experience with Formalities and Inspections, industrialists expressed the 4 main municipal expressed the 4 main municipal procedures with which the companies interact, as well as the degree of satisfaction and the main problems with their of satisfaction and main problems in carrying them out. The main findings were in the the land use license with only 8% of the satisfied companies, the risk analysis certificate with 20% of the satisfied companies, and the risk analysis certificate with 20% of the satisfied companies, and the risk analysis certificate with 20% of the satisfied companies. 20% for risk analysis, 29% for construction permits, and 33% for cargo transport permits. transport of cargo with the 33%.

Facilitating the process of carrying out formalities not only increases the productivity of the authorities and the productive sector, but also increases formal economic activity. and the productive sector, but also encourages an increase in formal economic activity. The more complications and dissatisfactions there are at the time of completing a procedure, the less incentive there will be for The greater the complications and dissatisfaction, the less incentive there will be for companies to formalize, grow and invest. To mention a few examples:

- 1 out of 2 people had problems with the restricted opening hours for building permits. permits.

- 1 out of 3 entrepreneurs had difficulties in accessing information on land use procedures. land use.

- 4 out of 10 industrialists mentioned corruption as the main problem in the issuance of risk analysis certificates. issuance of risk analysis certificates.

This information has already been shared with the municipal authorities, to whom we reiterate our call to rethink the current processes, putting the user at the center of the process. to reaffirm our call to rethink the current paperwork processes, putting the user, productivity and our economy at the center. productivity and our economy.

CAINTRA NUEVO LEÓN